Keith founded the industry consortium, TM Forum and as its Chairman / CEO constantly innovated to grow it to nearly 1000 participating companies. He is widely regarded as one of the world’s leading authorities on the digital business transformation and consults with a number of companies.
He was a senior executive with BT and has served on the boards of a number of companies around the world. His achievements have been internationally recognized and has been voted in the Top 100 most influential people in the communications industry on multiple occasions; awarded two lifetime achievement awards; honored twice in the Communications Week “Top 25” awards for industry visionaries; awarded the British Computer Society’s Gold Medal for innovation and the BT Gold Medal for innovation. He is regular speaker and writer, a Fellow of the Chartered institute of Management and author of influential books “The Lean Communications Provider” and “Unzipping the Digital World”.