Jo holds a Diploma in Human Resources Development from the CIPD and combines in excess of 20 years practical experience with emerging academic frameworks to achieve talent excellence within the Forum.
Jo believes that The GC Index has helped her to understand how she can make a game-changing contribution and she is passionate about developing Best People programs to meet the organizations standards of excellence.
About TM Forum
TM Forum is a global industry body for companies delivering services in the digital ecosystem. With more than 900 member companies worldwide, including some of the largest and most influential communications service providers and software vendors, we help our members transform to meet the challenges presented by the digital economy.